Shipping policy
SHIPPING POLICY
Last updated: 2026
At SANJI, we are committed to delivering your order with care and precision.
1. Shipping Coverage
We currently ship to:
- Portugal
- European Union countries
If your country is not available at checkout, please contact us at hello@sanjiwear.com.
2. Shipping Costs
Shipping is free on all orders.
- No additional shipping fees are charged at checkout.
3. Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
4. Delivery Times
Estimated delivery times:
- Portugal: 2–5 business days (via CTT)
- Europe: delivery times vary depending on destination
Delivery times are estimates and may be affected by external factors beyond our control.
5. Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if applicable).
6. Delays and Liability
SANJI is not responsible for delays caused by:
- Courier services
- Customs processes
- Force majeure events
Risk transfers to the customer upon delivery.